Terms & Conditions:

1. Introduction
1.1 These terms and conditions (“the terms”) govern every contract made between Brochure Designers for the supply of goods and services to any person, firm or company (“the client”).
1.2 The terms prevail over any written terms and conditions of the client.
1.3 Any variation to the terms must be agreed in writing by a manager of Brochure Designers.
1.4 All contracts between Brochure Designers and the client will be governed by English law and the parties agree to submit to the exclusive jurisdiction of the English courts.

2. Price and payment
2.1 The client will pay Brochure Designers the fixed package price or current price list charge – whichever is agreed at the time of instruction.
2.2 Brochure Designers will invoice the client on completion of work or at 28 days if feedback is not received to progress the clients project.
2.3 The client will pay Brochure Designers any expenses incurred by in connection with the recovery of monies outstanding (including legal costs on an indemnity basis).
2.4 Should a client at any stage of any ongoing design work wish to terminate any further work, Brochure Designers reserve the right to charge for the work in progress up to that point.

3. Ordering
3.1 Orders for work will be acknowledged by Brochure Designers on receiving e-mail confirmation from client.
3.2 Brochure Designers reserves the right to refuse to accept any order for whatever reason without explanation. In such a case any payments received in advance will be fully refunded.

4. Quotations
4.1 All prices given by Brochure Designers and advertised on the Brochure Designers website will remain valid for 28 days from the date of quotation.
4.2 If the clients final order changes from the original specification made for the quotation, Brochure Designers reserves the right to vary the quotation and charge any additional payments arising from this.
4.3 Once a design has been submitted to the client for approval and confirmation has been given in writing by the client that the job has been aproved, any changes suggested by the client thereafter will be charged at the hourly design rate of £45+vat
4.4 The client will be responsible for supplying any neccesary words and disclaimers for any design work.

5. Turnaround times
5.1 Turnaround times which are quoted are normal target times only and Brochure Designers accepts no liability for failure to meet these times, but will use its best endeavours to do so.

6. Files supplied
6.1 All designs will be supplied in the first instance as either flattened jpgs or pdf files not neccesarily at a high printable resolution. Flattened pdf or jpg artwork may be supplied by e-mail on request or saved to CD and posted for a small fee. All layered print ready artwork files remain the property of Brochure Designers and may be released for a small fee for reprints if needed.

7. Refunds
7.1 If the client is for whatever reason unsatisfied with any designs as supplied by Brochure Designers we will offer replacement designs/amends at our discretion until the client approves any design. Brochure Designers reserve the right to charge for work submitted up to any point. Refunds will be issued minus design costs having been satisfied.
7.2 Any printed material found to be unsatisfactory must be returned complete by recorded delivery stating clearly any points of contention within 14 days of issue. Any printed material found to be at fault will be issued a refund or part of dependent on fault.
7.3 Brochure Designers reserves the right not to accept refunds for any alteration in colour from pdf proofs to final print.

8. Copyright and moral rights
8.1 Brochure Designers claims no copyright in material submitted to us for the purposes of fulfilling the clients instruction.
8.2 The client warrants that the client owns or controls all rights, has obtained all copyright, or has permissions, consents and waivers that as are now and hereafter required for all copying, processing, scanning, printing and manipulation to be undertaken by Brochure Designers .
8.3 The client also warrants that no copyright or moral rights will be infringed by Brochure Designers carrying out the requested work.
8.4 The client agrees to indemnify Brochure Designers against all losses, damages, claims or expenses which Brochure Designers may incur by virtue of any breach of the above warranties.
8.5 All artwork files remain the property of Brochure Designers. Artwork will be kept on file after completion of any work. Any amendments or modifications requested by the client at a later date will be charged at an hourly rate of £45+vat
8.6 Brochure Designers reserve the right to use any artwork for means of advertsing and self promotion in print and on the web.

9. Liability
9.1 Brochure Designers’s liability to the client or any other party for the loss including theft, or destruction or damage to any materials provided by the client which are deposited with Brochure Designers for whatever reason;-
9.2.1 Will be limited to the replacement cost of the actual material and;
9.2.2 Brochure Designers will not be liable for the cost of reshooting or reprinting the material contained on the material and;
9.2.3 Brochure Designers will not be liable for any loss or damage to the client or any other party including loss of income and;
9.2.4 It is the clients responsibility to insure against such loss and damage.
9.3 The client accepts that any printed material must be signed off and approved at artwork stage before being sent to print. It is the clients responsibility to check any document for accuracy and spelling and Brochure Designers will not be held responsible for any typographical errors after any artwork has been approved by the client.
9.4 Brochure Designers will not be liable for failing to complete any contract between Brochure Designers and the client due to circumstances beyond Brochure Designers control including loss of power supply, machine breakdown, loss of materials, fire, storm, flood, act of god, war, civil disturbance or terrorism.